The CFO Playbook: How to Choose the Right AI for Your RCM That Actually Delivers ROI
In today’s healthcare economics, efficiency is profitability. But as payer complexities outpace human adaptability, CFOs face a new financial truth: manual revenue cycle management (RCM) can no longer sustain financial growth.
With average operating margins dropping below 2% and denials rising 23% YoY, RCM inefficiencies are costlier than ever. Every missed charge or delayed claim drains critical revenue. And that’s where AI delivers real value when done right.
This AI evaluation guide is designed to help healthcare CFOs separate AI value from AI hype with five ROI-defining questions, to empower them to invest in AI for RCM that strengthens financial control, not operational risk.
72% of CFOs rank AI as their #1 priority for RCM investment in the next 12 months.
Health systems and providers leveraging AI in RCM are reporting:
- 20–40% faster claims closure
- Up to 75% fewer denials
- 30% lower cost per claim
But not every AI delivers the same value.
This guide outlines five essential questions every CFO should ask to assess AI-powered RCM solutions by efficiency, predictability, and margin impact.
